To ensure transparency and to address any concerns you may have regarding returns, we have established the following return policy.
Return Eligibility
- All purchases are eligible for return within 30 days of the original purchase date, provided the product is unused and in its original condition.
- To be eligible for a return, your item must be returned within 30 days of purchase.
- Items must be returned in the same condition as received, with all packaging and tags attached.
Return Process
- Contact Us: If you wish to return an item, please contact our customer service team at info@buymagicmushroomusa.com to initiate the return process.
- Return Shipping: We will provide you with a prepaid return shipping label. You will be responsible for the cost of return shipping.
- Refunds: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, or you will receive a refund to your original method of payment within a certain number of days.
Non-Returnable Items
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@buymagicmushroomusa.com and send your item to the address provided.
Contact Us
If you have any questions regarding our return policy, please contact us at info@buymagicmushroomusa.com
We hope this return policy addresses your concerns and provides clarity on our commitment to customer satisfaction. We appreciate your business and look forward to serving you.
This return policy is designed to provide clear guidelines on how we handle returns and exchanges at BuyMagicMushroomUSA.com. We are committed to ensuring a smooth and satisfactory shopping experience for all our customers.